Everything is nickel-free stainless steel. If it's gold in color, then it's high quality gold-plated stainless steel, which is non-tarnishing and water-resistant. To those who are allergic to nickel, these findings are hypoallergenic; however to those who can only wear titanium or higher grade metal, check out our small section of gold-filled jewelry.
We hope to expand to stores one day; however, due to the small-batch production and handcrafted nature of our products, at this time they are only available online and in-person.
All orders come packaged in a small muslin bag which makes for the perfect, already wrapped gift. If you'd like us to ship your item to someone besides yourself, please remember to put their name and address in the "Delivery" section of checkout.
Please contact us ASAP via e-mail: hello@sunstoneclay.co and we’ll do our best to help you.
Orders are shipped Tues - Thurs. We need 1-3 business days to process your order and 3-9 business days for you to receive your order after shipped from Atlanta, GA (depending on your location and weather conditions). On average we are able to process and ship your order in a shorter time period; however, feel free to reach out before your purchase if you're on a time crunch, and we'll do our best to accommodate you if able.
It takes at least 3-9 business days to deliver your package throughout the USA, depending on weather conditions and holiday delivery time. To Europe - 10-18 business days (to Italy and Spain a bit more). To Canada, Australia, New Zealand, Latin America, the Caribbean and Asia - 14-25 business days. Keep in mind that international delivery is unpredictable and delays at customs are possible. For international orders, after the parcel has left the warehouse, it becomes the subject of your local post office.
When shipped outside of the US, there is a possibility that you’ll have to pay customs duty and/or import tax. There is no need to pay any duties if you are from the USA.
We are fully responsible for our products until shipped. In case of damage during delivery or loss of the package, please reach out so we can help resolve the issue.
We accept returns and exchanges within 7 days after receiving the parcel. In case the order is at the proper state but you still want to return it, all delivery cost lies with customer.